Details

Case

Project Management Approaches at Techlogix

Jamshed H Khan

INDUSTRY : Information Technology

AREA : General Management

ORGANIZATION : Techlogix

LENGTH : 19

LUMS No : 30-118-2003-1

PUBLICATION YEAR : 2003

KEYWORDS:

Project Management,Techlogix,General Management,Information Technology,Formal & Informal,Standardize,Procedures,Financial Management Systems

DESCRIPTION:

This case contrasts project management approaches at Techlogix; the highly structured formal project management systems and the relatively unstructured, informal project management systems. The Engyro project involved developing an Applications Service Provider (ASP) Payments System through a highly structured formal project management system, which created few problems in terms of product specification changes and development. However, a Financial Management System (FMS) developed for the Government of Guam through a relatively unstructured and informal project management approach proved to be a bad experience for Techlogix. Techlogix has historically been using multiple approaches to manage projects from highly structured configuration management systems to very informal systems and needs to decide on a standardized project management system. Kewan wants to standardize a project management approach for his company. The project managers at Techlogix fear that a standardized system would reduce flexibility available to Project Managers. They feel that a configuration and change management system would require a lengthy process to bring about changes in a project¿s specifications. This would eventually discourage change and create customer dissatisfaction or force the Project Managers to circumvent standardized procedures creating other problems.

LEARNING OBJECTIVES:

1) Screen change requests. 2) Keep track of accepted changes. 3) Update the development process as a result of the changes.

SUBJECTS COVERED:

General Management