Case
FAMILY PLANNING ASSOCIATION OF PAKISTAN : DEVELOPMENT OF AN IT INFRASTRUCTURE
INDUSTRY :-
AREA :MANAGEMENT INFORMATION SYSTEMS
ORGANIZATION :-
LENGTH :18
LUMS No :18-431-2004-1
PUBLICATION YEAR : 2004
ABSTRACT:
Family Planning Association of Pakistan (FPAP), Pakistan's largest NGO, provides reproductive health and family planning solutions in both static and mobile settings to marginalized segments of society, mainly women and adolescents. The FPAP case deals with issues related to the development of an information technology (IT) infrastructure in a large scale NGO. The wide geographical span of the organization and the extent of its operations necessitated a need for an automated electronic data and information management. Moreover, the organization was under consistent pressure from donor agencies to adopt certain measures of electronic data transfer, which the management was finding difficult to undertake. The case addresses the issues of identification of the areas and departments where IT-related services could be deployed. It also presents the justification to develop a computer-based system in the identified areas and introduces the steps taken by the current management and the MIS department in enhancing IT-related services in the organization.