Case
Syed Zahoor Hasan
INDUSTRY : Retail
AREA : Management Information Systems
ORGANIZATION : Variety Books
LENGTH : 27
LUMS No : 18-265-94-1
PUBLICATION YEAR : 1994
KEYWORDS:
Variety Books,Management Information Systems,Retail Industry,High-growth Business,Packaged Software,Customized System,Manager,Implementation,Design,Development
DESCRIPTION:
The Variety Books case illustrates a small scale high-growth retail business. In 1993, Variety Books modified its existing inventory control system. The process involved the decision to replace a packaged software with a customized system, selection of a software vendor, and the formation of a close working relationship between the Manager and the vendor during the design and development phases. At the time of implementation, the Manager's overriding concern was the significant loss due to pilferage by his employees in the shop. This problem could affect the proper utilization of the new system as well as the Manager's plans for future business growth.
LEARNING OBJECTIVES:
SUBJECTS COVERED:
Management Information Systems