Case
AN EMBARASSMENT OF RICHES
INDUSTRY :SERVICE
AREA :MANAGEMENT COMMUNICATION
ORGANIZATION :-
LENGTH :2
LUMS No :09-031-87-1
PUBLICATION YEAR : 1987
DESCRIPTION
ABSTRACT:
An exercise in delineating elements of written communication, the case presents a Personnel Manager's classification of job applicants into three groups. She now has to devise letters to express prompt acceptance, conditional acceptance, rejection with express-interest, and rejection with referral. The case focuses on the three significant aspects of communication; appropriateness, clarification of desires, and motivation.