Details

Case

AN EMBARASSMENT OF RICHES

HASAN N, ALI I

INDUSTRY : SERVICE

AREA : Management Communication

ORGANIZATION : -

LENGTH : 2

LUMS No : 09-031-87-1

PUBLICATION YEAR : 1987

KEYWORDS:

DESCRIPTION:

An exercise in delineating elements of written communication, the case presents a Personnel Manager's classification of job applicants into three groups. She now has to devise letters to express prompt acceptance, conditional acceptance, rejection with express-interest, and rejection with referral. The case focuses on the three significant aspects of communication; appropriateness, clarification of desires, and motivation.

LEARNING OBJECTIVES:

SUBJECTS COVERED:

Management Communication