Case
THE BIG BITE : A COSTLY TRANSACTION
INDUSTRY :SERVICE
AREA :MANAGEMENT COMMUNICATION
ORGANIZATION :-
LENGTH :2
LUMS No :09-029-87-1
PUBLICATION YEAR : 1987
DESCRIPTION
ABSTRACT:
This case allows an analysis of the problems of interpersonal communication, using misapprehension between a patient and a dentist as an example. The case objective is to establish which services should be communicated orally and which in writing.