Details

Case

Institutional Change Through Transformation Leadership at Management & Professional Development Department (MPDD)

Anwar Khurshid, Abdul Karim Khan, Faizan Zakaria Polani, Syed Hussain Haider

INDUSTRY : Leadership

AREA : HRM/OB

ORGANIZATION : Management & Professional Development Department (MPDD)

LENGTH : 22

LUMS No : 05-749-2012-1

PUBLICATION YEAR : 2012

KEYWORDS:

Institute,Change,Transformation,Leadership,Management,Professional,Development,MPDD,Charismatic Leadership

DESCRIPTION:

The case describes the journey of Mrs Rashida Malik, Secretary Management and Professional Development Department (MPDD), in transforming MPDD through her charismatic leadership. Mrs Malik reluctantly took charge of the department due to its image as a sidelined role with lean personnel. Defying all odds, she was able to bring about operational changes and give the institution a facelift which completely transformed the workplace environment. On her appointment she inherited a deceptively ancient building due to poor maintenance, an institution that lacked proper systems and a staff that was demotivated to improve its performance. However, as a result of her leadership and management skills she was able to transform the institution into a state-of-the-art facility. She bred optimism, promoted resilience, and renewed faith and confidence in her work force. All of which contributed to the success of MPDD.

LEARNING OBJECTIVES:

1) To identify the impact of personal characteristics and traits on one's leadership qualities. 2) To identify the role of leadership style in bringing about organizational change.

SUBJECTS COVERED:

Human Resource Management, Organizational Behaviour