Details

Case

Federally Administered Tribal Areas (FATA): Recruitment & Selection in The Education Department

Faizan Zakaria Polani, Syed Zain ul Abidin, Abdul Karim Khan, Anwar Khurshid

INDUSTRY : Education

AREA : HRM/OB

ORGANIZATION : FATA

LENGTH : 13

LUMS No : 05-748-2012-1

PUBLICATION YEAR : 2012

KEYWORDS:

Federally Administered Tribal Areas,FATA,Recruitement,Selection,Education Department,Education,Ad-hoc Recruitment,Public Service Commission,Employee Turnover,Immediate Delivery

DESCRIPTION:

The case describes a challenging situation faced by Mr. Syed Manzar Jan Sajid, Additional Director Establishment & Finance at the Directorate of Education, FATA. He had been given the responsibility to undertake the recruitment of teachers in FATA. It was decided by the Education Department that around 120 teachers needed to be replaced on an immediate basis. The recruitment procedure of Khyber Pakhtunkhwa Public Service Commission (KPPSC) took years to reach completion and did not take into account the ground realities. As a result the teachers who were commissioned through it, often asked for No Objection Certificate (NOC) to be positioned out of FATA soon after. So, Mr. Manzar had to come up with a recruitment and selection procedure that was not only efficient, but also provided sustainable solutions to the problems of high employee turnover and employee demotivation found in the disgruntled teachers.

LEARNING OBJECTIVES:

1) To identify the key objectives underpinning the development of a recruitment and selection system in a particularly challenging geographical area, i.e.FATA. 2) To identify the issues faced in the recruitment and selection of officers and address them in the recruitment and selection procedures. 3) To develop recruitment and selection strategies that reduce employee dissatisfaction, improve the workplace environment and reduce employee turnover. 4) To come up with an efficient recruitment and selection procedure that wards off political and social pressures and encourages the hiring of individuals on merit.

SUBJECTS COVERED:

Human Resource Management, Organizational Behaviour