Case
PERFORMANCE APPRAISAL CHALLENGES AT SNGPL
INDUSTRY :GASES AND CHEMICALS
AREA :HUMAN RESOURCE MANAGEMENT/ORGANIZATIONAL BEHAVIOUR
ORGANIZATION :-
LENGTH :24
LUMS No :05-745-2010-1
PUBLICATION YEAR : 2010
ABSTRACT:
This case describes the multifarious challenges confronted by the management of SNGPL. First, the Senior General Manager, HR has to identify the main objectives that the management would like to realise through its performance appraisal system (PAS). Second, SGM, HR also needs to recommend the main features of a robust PAS. Third, what changes need to be made in the current Appraisal Form to make it user friendly. Fourth, should the company shift from its current absolute appraisal system to a relative grading system? If so, would relative grading system help in discriminating between the “solid” and not so “solid” performers? Lastly, would the problem of strictness versus leniency be resolved through the adoption of relative grading system?