Details

Case

SRC: Superlearning Pilot Project

Amen Jaffer, James Erskine

INDUSTRY : Education

AREA : HRM/OB

ORGANIZATION : Social Research Consultants

LENGTH : 11

LUMS No : 05-730-2004-1

PUBLICATION YEAR : 2004

KEYWORDS:

SRC,Superlearning,Pilot Project,Human Resource Management,Organizational Behavior,Education,Social Research Consultants,Consultancy,Project Management

DESCRIPTION:

In July 2003 Ali Zuberi, Director Social Research Consultants (SRC), listened intently to his field supervisor as he briefed him about the refusal of primary school teachers from Gujranwala to teach 20 lessons in the summer camp. The Lahore-based SRC had faced a myriad of problems ever since it had taken up the Superlearning Pilot Project. Ali wondered if there was anything he could do to prevent the termination of his project. This case examines an issue in project management for a small sized consultancy which works in the social sector. SRC had an excellent reputation for project management in the fields of education, health, devolution and research in the social sector. 

LEARNING OBJECTIVES:

The aim of this case is to introduce social sector managers and management students to the issue of risk and conflict management. The focus on risk/crisis management is set in the larger context of project management. The uniqeness of this case lies in a number of things. One is the focus person himself, who does not belong to an NGO but to a small consultancy which is working to improve the quality of NGO projects as well as to train the staff of NGO's. The other unique aspect is the scenario which revolves around the introduction of a very innovative and unfamiliar technique in Pakistan's social sector.

SUBJECTS COVERED:

Human Resource Management, Organizational Behaviour