Details

Case

Nadeem Khan

Imranullah Khan, Jamshed Hasan

INDUSTRY : Institutional Development

AREA : HRM/OB

ORGANIZATION : The Horizon International

LENGTH : 11

LUMS No : 05-712-2004-1

PUBLICATION YEAR : 2004

KEYWORDS:

Nadeem Khan,OB,Human Resource Management,Organizational Behaviour,Horizon International,Institutional Development,Kohat,Pakistan,NGO,Administration,Finance

DESCRIPTION:

Nadeem Khan received a memo from Jamal Uddin Akbar, the Chairman of the Board of Governors of The Horizon International, Kohat, Pakistan, informing him that the organization had been suspended. Nadeem knew that Jamal was blaming him, as Coordinator, for not achieving the project targets on time. Nadeem sent in his resignation. A fortnight later he was persuaded by Zakiullah Afridi, the Executive Director of Pakistan Development Program to withdraw his resignation. Nadeem agreed to withdraw his resignation, but stated that he would not be able to perform activities related to administration and finance. However, in view of Jamal¿s continued hostile attitude, Nadeem was wondering whether he should resign outright, or should he make an attempt to reconcile with Jamal. The case explores the dynamics in the development of interpersonal conflicts arising in an NGO whose activities involve training aimed at individual, organizational and institutional development of partner organizations.

LEARNING OBJECTIVES:

1) Outcome considerations for the involved parties and the organization which could have an affect on the development of confilcts. 2) Behaviour patterns which are normally manifested in conflict situations develop a chain of reactions and reciprocal actions which increase the intensity of confilcts. 3) How substantive issues are overwhelmed by distorted perceptions of the involved parties. 4) How underlying and background conditions in the environment and within the individuals aggravate interpersonal conflicts.

SUBJECTS COVERED:

Human Resource Management, Organizational Behaviour