Details

Case

Islamic Relief

Javed Malik, Faisal Bari

INDUSTRY : Relief & Rehabilitation

AREA : HRM/OB

ORGANIZATION : Islamic Relief

LENGTH : 18

LUMS No : 05-711-2004-1

PUBLICATION YEAR : 2004

KEYWORDS:

Islamic Relief,Human Resource Management,Organizational Behaviour,Islam,Religion,Rehabilitation,Kashmir,NGO,Operations

DESCRIPTION:

Islamic Relief was working in an area near the line of control in Kashmir, which was in a perpetual state of emergency. Since the work involved high risk even in times of peace, government departments were unable or unwilling to provide services in the area. The issue is whether an NGO should be working there, and whether commitment to delivery of services by NGOs also implies that the employees must put themselves in high risk situations to deliver services. The case examines if there are any reasons why NGO commitment to delivery in disaster areas should be greater than that of the government. At one level the case can facilitate a philosophical discussion about the role of NGOs. At another level the discussion can be about operational concerns whether the project should continue, and if yes, in what form. Discussion can also focus on how a project can be redesigned to facilitate delivery, while ensuring that loss of life and property is minimized. 

LEARNING OBJECTIVES:

This case will have two distinct aspects and levels of discussion. At one level the discussion should be about the operational concerns: Should the project continue? If so, in what form? How can safety be ensured? What protections can IR offer to its employees, and how can the project be redesigned to facilitate delivery, while ensuring that loss of life and property is minimized?

SUBJECTS COVERED:

Human Resource Management, Organizational Behaviour