Details

Case

Educator Copy

Tetra Pak: Quality Assurance Through ISO 9000

Arif Iqbal Rana, Irfan Aziz


INDUSTRY : Packaging

AREA : Production & Operation Management

ORGANIZATION : Tetra Pak

LENGTH : 13

LUMS No : 03-777-96-1

PUBLICATION YEAR : 1996

DESCRIPTION

KEYWORDS:

Tetra Pak,Quality Assurance,ISO 9001,Packaging,Production,Operations Management,JV,Joint Venture,Processing,Strengths,Weaknesses


DESCRIPTION:

Tetra Pak Pakistan Limited (TPP) was a joint venture between the Tetra Laval Group of Sweden and Packages Limited. TPP manufactured and sold packaging material locally and also sold packaging material and processing equipment from Tetra Pak Companies outside Pakistan. The case deals with the implementation of ISO 9000 standards for quality assurance in TPP and all its subsidiaries within three years, 1992-95. The focus of discussion is the issues involved in ISO 9000 implementation, and on the strengths and weaknesses of the approach used.


LEARNING OBJECTIVES:


SUBJECTS COVERED:

Production, Operations Management