Details

Case

Educator Copy

PACKAGES LIMITED-THE PACKAGING DIVISION

Khan J H, Hafeez A


INDUSTRY : PACKAGING

AREA : Production & Operation Management

ORGANIZATION : -

LENGTH : 9

LUMS No : 03-279-87-1

PUBLICATION YEAR : 1987

DESCRIPTION

KEYWORDS:

Manufacturing, packaging, quality control, operations management


DESCRIPTION:

The Production Manager at Packages prepared a study on the quality control situation in the offset printing line of the packaging division, in order to be able to devise ways to improve quality and lower costs. The case gives a brief background of the company, and illustrates the printing and packaging process and quality control procedures at the company. The main issue in the case is the rejection of one whole order by a multinational pharmaceutical firm because of colour variations between specified and printed packaging. Students are asked to assess the quality control system at Packages and make recommendations.


LEARNING OBJECTIVES:


SUBJECTS COVERED:

PRODUCTION & OPERATIONS MANAGEMENT